AVerMedia GC553 Live Gamer ULTRA (LGU) 4K Pass-Through Game Capture

MPEG 4 (H.264+AAC) or (H.265+AAC)
*H.265 Compression and HDR are supported by RECentral

112.6 x 66.2 x 26 mm (4.43 x 2.6 x 1.02 in)

Operating sytem: Windows® 10 x64 (Support UVC Protocol)

For 4Kp30 or 1080p120 (4Kp60 HDR pass-through supported)

Desktop:
Intel® Core™ i5-6XXX or above
NVIDIA® GeForce® GTX 1060 or above
8 GB RAM (Dual-channel)

Laptop:
Intel Core i7-7700HQ or above
NVIDIA® GeForce® GTX1050 Ti or above
8 GB RAM (Dual-channel)

For 1080p60 (4Kp60 HDR pass-through supported)

Desktop:
Intel® Core™ i5-4440 3.10 GHz or above
NVIDIA® GTX 660
4 GB RAM (8 GB recommended)

Laptop:
Intel Core i7-4810MQ
NVIDIA® GeForce® GTX 870M or above
4 GB RAM (8GB Recommended)

Mac system requirement :

Operating system: MacOS High Sierra 10.13
Mac Thunderbolt 3 (USB-C) Cable (0.8 m)

For 4Kp30 or 1080p120 (4Kp60 HDR pass-through supported)

iMac:
3.6GHz quad-core Intel Core i7
Radeon Pro 555 with 2GB of VRAM
16GB of 2400MHz DDR4 memory

MacBook Pro:
2.8GHz quad-core Intel Core i7
Radeon Pro 555X with 4GB of GDDR5 memory
16GB 2400MHz DDR4 memory

For 1080p60 (4Kp60 HDR pass-through supported)

iMac:
3.6GHz quad-core Intel Core i7
Radeon Pro 555 with 2GB of VRAM
16GB of 2400MHz DDR4 memory

MacBook Pro:
2.6GHz quad-core Intel Core i7
Radeon Pro 450 with 2GB of GDDR5 memory
16GB of 2133MHz LPDDR3 onboard memory

Notes:
1. LGU does not support USB 2.0
2. LGU does not support USB 3.1 Gen 2
3. We strongly recommended to use Intel chipset.
4. For 4K, HDR or High frame rate recording only NVIDIA graphics card are supported.

• Live Gamer Ultra (GC553)
• HDMI 2.0 cable
• Type C to Type A Cable
• Quick guide
• CyberLink PowerDirector 15 Product Key Card*

Notes:
*4K video editing software. Does not support HEVC encoded files or HDR editing. Please note that this version of PowerDirector 15 is not the retail version and some functionalities may be restricted or require paid upgrades.

This product may come with non-english retail box and user manual.
Avermedia product Start using need to selecte language (such as English),So you can directly use this product.

For English user guides and manuals
It may come with non-english user manual. If you need english manual, you always can download at their website.
Or you can ask us, we will help to provide those data (PDF file) to you.

For Product retail boxes
Made in Taiwan, Taiwan version, Product pictures may not reflect the most recent product revision. Please check the manufacturer part number to confirm.

All items are guaranteed to be in new and unused condition unless stated otherwise.

Shipping:
We ship within 1-3 business days of receiving cleared funds if no weekend or national holidays delays.
Business Hour: Monday-Friday (10:00am to 21:00pm EST), Saturday and Sunday orders will be shipped on Monday.

The default shipping method is by International Registered AirMail Parcel that with Tracking Number and signature back service.We will email you tracking website to check the details of shipping when we sent out your items.

For US / UK / FR / ES / DE
The item will be shipped via DHL Global Mail or International Registered AirMail Parcel that with online tracking. We will email you tracking website to check the details of shipping when we sent out your items.

International Customers:
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
These charges are normally collected by the delivering freight (shipping) company or when you pick the item up do not confuse them for additional shipping charges.

I just only accect paypal
Bidders with 0 feedback who pay by PayPal must have a verified account and confirmed address. Otherwise, we reserve the right to cancel the auction or delay shipping for 2-7 days to verify payment.
International customers are responsible for any customs fees, import fees, and duties/taxes levied by their country. These fees are non-negotiable.
We are not responsible for any customs, taxes, duties or brokerage fees.

We are happy to answer any questions you have. Please contact us directly through eBay. All queries will be responded to within 24 hours.

Transaction Cancellation:
If you change your mind after checkout, that this product is not for you within 12 Hours of your checkout, feel free to request a cancellation of transaction. We endeavour to dispatch your goods to you within 24 hours of the receipt of the order, so that why we request you to cancel the transaction within 12 hours, so that we can cancel the transaction before it gets disptached.
Important:
If your Item has been dispatched by us, we will NOT be in a position to cancel your transaction. You would have to exercise our Return Policy.

Manufacturer Warranty: All our brand new retail product come with original manufacturer warranty (1-5 years, depends on vendor's policy), if you need fast RMA replacement, please contact the manufacturer directly, if you don't know how to apply RMA from manufacturer, please contact us for the manufacturer RMA instruction.

All items are guaranteed to be in new and unused condition unless stated otherwise.
Product pictures may not reflect the most recent product revision. Please check the manufacturer part number to confirm.

Product picture is for reference only.
Due to different display screen may bring huge color difference to the same picture,
please understand there may occur color range difference of the physical product.
We don't hold any responsibility to the color difference and will not accept about such related complaint.

All Sales are Final, returns will only be accepted if the item shipped is DOA, defective, or we have shipped you the wrong item. Returns without authorization will not be accepted and will be subject to 25% restocking fee, if everything shipped in the original purchase is returned to us, the customer is responsible for any return shipping charges, tax and duty. If for any reason you are being issued a refund, the shipping charges will not be refunded in any circumstances. If the item or packaging has any physical damage (burnt, chipped, cracked, seals broken, etc) or if there are accessories missing, your RMA case will be voided and the item will be returned to you.

If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 30 days of receipt.
We are happy to accept returns for items that are defective, damaged or if the item is not as described by us. Please note, for manufacturer warranty reasons we cannot offer refunds or exchanges if the packaging is damaged or losed.

We will only issue a full refund under the following circumstances:
1. The item received is not the one you ordered.
2. The item is defective.
3. The item is damaged.
If you would like to return your items due any one of the three reasons above,
and that you notify us within 30 days upon receiving your item.
You will be responsible for the cost of return shipping and we will be responsible for the cost of reshipment.

All returned items must be in its original package, with its original content intact in order to be eligible for a full or a partial refund. It will be issued when we receive the returned item.
All of item come with the manafactuer warranty.
Buyer can find the local manafactuer for RMA or replacement procedure,like as Sandisk,ADATA,Kingston has many agencies worldwide for RMA.

How long does the return take?
Please allow 7 to 10 working days from the date we have received the parcel for the item(s) to be checked, and for the return to be processed.
Please note: exchanges are subject to availability. Where replacement stock is not available a refund will be issued for your item.

Items received by us after the initial 30-day period are no longer eligible for refund and will be forwarded to the original manufacturer for repair or replacement only, the choice of which will be at the discretion of the manufacturer. All items described as "new" should come with a manufacturer warranty. For repair or replacement inquiries after 30 days, please contact the manufacturer directly.

Please note that any physical damage will automatically void the product warranty and any products that exhibit physical damage will be returned to you. For example, we cannot accept CPU returns if the item is cracked, chipped, burnt, has bent pins, or if the item has sustained any other type of physical damage. We highly recommend reading the manufacturer's instructions carefully before installing your product.

Please make sure that your item is actually defective and that you have ruled out all possibilities of incompatibility before returning the product. When we receive the returned item, we must test it thoroughly to verify that it is indeed defective because our suppliers (usually the manufacturer) will not accept returns or exchanges for functional items. If we determine that the returned item is in working condition, we will ship it back to you.